iPhone storage corruption

Question

Level 1

9 points

iPhone storage corruption

Hello gents,

i’m facing a problem since i bought my iphone 11 that always my app storage appears more than actualy filled app storages as appear on below pics .. sometimes appear more than 195 GB filled from 256GB while not appears in details of apps below and this not actually filled app storage

’other’ storage is always zero kb while all other phones must have this other section with about 3GB or more ..

i make many times reset erase and its working fine for about 4 or 5 days and the problem appears again.

please support on this issue

iPhone 11, iOS 13

Posted on May 20, 2020 1:28 PM

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Answer 1

Joseph_S.

Community Specialist

May 21, 2020 8:16 AM in response to maielsisy

Hello maielsisy,

Thank you for using Apple Support Communities! I understand from the information you provided that you’re concerned about the app storage on your iPhone; I'd like to help.

The following support article provides some additional information about how this storage is used and what can make it larger than expected:

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

I hope this helps.

Best Regards.

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Answer 2

maielsisy Author

Level 1

9 points

May 22, 2020 2:26 AM in response to Joseph_S.

My problem is why other system data transfers to apps section and make the apps in “red“ becomes large as shown in pics attached

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Answer 3

c_luc9

Community Specialist

May 22, 2020 1:25 PM in response to maielsisy

maielsisy,

If the data is related to any of your installed apps or their content, it will appear red on your device. Also, any content stored in "On My iPhone/iPad/iPod touch" directory in the Files app, and Safari downloads, will also will also appear in this section. This encompasses a lot of potential data.

Hope this helps.

Have a great day.

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iPhone storage corruption

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