Volume Control - Control Center

I can't control volume on control center. The only way is to use the side buttons. Nothing happens when I try to change it on control center, like it's locked. If I press and hold, the system maxime the volume icon, and I can't change the volume neither. I don't know if this bug it's caused by an app, but I've update to iOS 13.5 and this still happens. If I restart him, the bug disappears.

iPhone XR, iOS 13

Posted on May 21, 2020 5:09 PM

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Question marked as Top-ranking reply

Posted on May 22, 2020 12:27 PM

Greetings, caue_silva.


I see that you're unable to change the volume of your iPhone using the Control Center. Even when you long-press the volume icon, the volume doesn't move, and I'm glad to help with this.


Access and customize Control Center on your iPhone and iPod touch -- Try again to adjust the volume from the Control Center. If it doesn't move force restart your iPhone: Force restart iPhone. Once you're back to the Home screen, see if you can adjust the volume from the Control Center now.


How to back up your iPhone, iPad, and iPod touch -- If you still can't control the volume from the Control Center, please be sure to have a fresh backup to keep your personal information safe.


If you can't update or restore your iPhone, iPad, or iPod touch -- I'd like for you to reinstall iOS. The section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall iOS software on your device. Test the issue again when the process has completed


Let me know how that goes.


Take care.

1 reply
Question marked as Top-ranking reply

May 22, 2020 12:27 PM in response to caue_silva

Greetings, caue_silva.


I see that you're unable to change the volume of your iPhone using the Control Center. Even when you long-press the volume icon, the volume doesn't move, and I'm glad to help with this.


Access and customize Control Center on your iPhone and iPod touch -- Try again to adjust the volume from the Control Center. If it doesn't move force restart your iPhone: Force restart iPhone. Once you're back to the Home screen, see if you can adjust the volume from the Control Center now.


How to back up your iPhone, iPad, and iPod touch -- If you still can't control the volume from the Control Center, please be sure to have a fresh backup to keep your personal information safe.


If you can't update or restore your iPhone, iPad, or iPod touch -- I'd like for you to reinstall iOS. The section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall iOS software on your device. Test the issue again when the process has completed


Let me know how that goes.


Take care.

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Volume Control - Control Center

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