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Mohammed_97 Author

Level 1

4 points

Updated problem

When I was updating my iphone, there was an error connecting to the internet, the update stopped and came back again and until now I didn’t update again?

iPhone XS Max, iOS 13

Posted on May 22, 2020 1:53 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,906 points

Posted on May 22, 2020 1:58 AM

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

Go to Settings > General > [Device name] Storage.
Find the iOS update in the list of apps.
Tap the iOS update, then tap Delete Update.
Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

Try Forget the WiFi network and add again
Try another WiFi network
Toggle set automatically off and then on
Reset your network settings
Force restart your device
Remove any beta profiles, if applicable
If everything fails:- Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air

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Updated problem

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