iTunes fields are empty

After installing iTunes 12.10.7.3, all names of the fields and buttons are gone. So you don't remember what you click on to make a backup of your iPhone or iPad, for example ... Who can help me to solve this?

Posted on May 22, 2020 4:00 PM

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Posted on May 24, 2020 2:28 PM

Try HT204554: iTunes for Windows: Troubleshooting missing menus and text in iTunes (Document retired, archive version) (Formerly TS4338).


When installing temporarily disable any third-party anti-virus software (Defender or MSE should be OK) and run the installer as the administrator.


tt2

7 replies

May 23, 2020 2:48 PM in response to RogerBakkers

Hello RogerBakkers,


I would start by checking to see if there is an update to iTunes. This article will be a good resource for you. It will walk you through the necessary steps to resolve the issue.

Update to the latest version of iTunes


I hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!


Cheers.

May 24, 2020 5:52 AM in response to RogerBakkers

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

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iTunes fields are empty

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