Serial number airpods Pro purchase not validate GX*****KKT

Why serial number my airpods in check coverage web site is purchase not validated?

GX*****KKT

[Personal Information Edited by Moderator]

Posted on May 23, 2020 12:19 AM

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serial numbers on individual airpods showing as invalid on apple's website Hi all, I recently bought airpods pro. I verified the airpods using the serial number present on the lid of the case and it was authentic. However when I check the serial numbers printed on the individual airpods, apple shows that they are invalid. can someone please help me know what does that mean? I got the authenticity of the charging case verified from the authorised reseller, but why does apple show that individual serial numbers of both the airpods are invalid?
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1 reply

QuickPost

Level 10

103,437 points

May 23, 2020 8:45 PM in response to saman.majdi

Hello,

You will need to call Apple for assistance.

Contact AppleCare

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Serial number airpods Pro purchase not validate GX*****KKT

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