Grey Speaker icon while making calls

Speaker greyed out, no voice during call, mic doesn’t work, earphone doesn’t work, voice memo doesn’t work. What should I do. Am using an iPhone 7 256gig, never thought using apple products could be such a pain. Using Apple products consecutively from around 8 years never experienced anything such before but am stuck here now. What should I do, give me a way out.

Posted on May 23, 2020 4:03 AM

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1 reply

May 24, 2020 1:59 PM in response to samrat243

Hey there samrat243,


It sounds like your iPhone is experiencing a no sound issue.


This article will walk you through some troubleshooting steps you might want to try:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Since you mentioned having a greyed out speaker, pay close attention to this section of the article:

"Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service. Contact Apple Support for iPhoneiPad, or iPod touch."



Take care!

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Grey Speaker icon while making calls

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