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Apple iPhone 11 not working esim

Hey im using Apple iPhone 11. I try to add an esim to my device but it says your device not support esim. My service provide has esim facility. When I check for add cellular plan tab in settings it’s not there. Please explain me whts wrong with my device

iPhone 11, iOS 13

Posted on May 23, 2020 4:35 AM

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Question marked as Top-ranking reply

Posted on May 23, 2020 4:51 AM

Where did you buy it?

It might be a dual physical SIMs device.

See the difference:--> Using Dual SIM with an eSIM - Apple Support

or:--> Using Dual SIM with two nano-SIM cards - Apple Support

Regards

Giulio

4 replies

Apple iPhone 11 not working esim

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