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wireless charging not working

my iPhone 11 will not wirelessly charge. It keeps cycling between charging and non-charging. iOS 13.5 install did not solve this problem. How to correct?

iPhone 11, iOS 13

Posted on May 23, 2020 6:55 AM

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11 replies

May 23, 2020 11:57 AM in response to jskamelia

jskamelia Said:

"wireless charging not working: my iPhone 11 will not wirelessly charge. It keeps cycling between charging and non-charging. iOS 13.5 install did not solve this problem. How to correct?"

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Three Thoughts:

  • Use Drivers:

I don't know if any drivers are needed, but contact the manufacturer of the charger, and see what they have to say about this. Ask them if drivers are needed.


  • Contacting the Manufacturer:

Find their "Contact Us" information somewhere on their homepage.


  • Downloading the Drivers:

Download the drivers only from the manufacturer. Getting them else where may result in malware being installed.

wireless charging not working

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