Hi there,
I have an iPhone 7+. I am unable to cancel a subscription that I keep being billed for. When I click on "subscriptions" I get a message reading "Cannot Connect".
Please advise.
iPhone 7 Plus
I'm having this problem as well. I get "Cannot Connect" when I try to manage subscriptions. I get it on all devices; that is on my iphone, iPad and mac, and on all apps. I've tried app store, iTunes store, and settings on iPhone and iPad. I've powered off and on all devices, tried using cell data only, and turned off and on power to my router/modem, basically trying to reset my entire system. Is there possibly something going on at the apple side of this?
Thanks in advance for any help!
Sorry to hear that. I hope this issue is resolved for you soon.
but still the same only
Thank you. You saved me from a spanking lol
This worked for me. Thank you !
If you have a 2 authentication device setup in your Apple account/ID, then you should try the procedures above from your other device
Wait so if your not near an computer or have a computer you can’t change or check your subscriptions or download apps on your phone. Something seems really weird
This worked for me ! Thanks for the help !
Hi, I experienced the same problem but I got it through after I turned on my VPN app.
In my case disconnecting my VPN solved the issue.
Same here. Total disgrace. I tried from all my devices. Unable to connect. Of course my subscription is up for renewal tomorrow. Apple fix this!!!!
this is happening to me after i found a mysterious charge for 100 dollars on my bank bill
Thanks, that worked. 🙏🏻
yes!!! same here...... get to subscriptions..... to a blank white page. But I have subscriptions (they are showing up in billing!! but I can NOT get them cancelled!!). Sooooo frustrated.
@ lakesmit - Fyi I managed to cancel my subscription after I complained in this forum. Really odd. I was getting the blank page before that...
I have the same issue :(
Cannot Connect to Subscriptions
