My Apple Pencil 2nd Generation Stopped Working Suddenly

Question

Level 1

6 points

My Apple Pencil 2nd Generation Stopped Working Suddenly

I bought an iPad Pro 11" WiFi and an Apple Pencil 2nd Generation November last year, 2019. They paired well and my pencil was working perfectly. All of sudden this week, my pencil stopped functioning.

I followed steps mentioned in Apple Support page, including removing the pencil from Bluetooth's My Devices and still it does not pair.

I thought it is software update glitch and I updated to iPad OS 13.5 today but no vein.

Has anyone faced similar issues recently? Appreciate your help.

iPad Pro 11-inch Wi-Fi

Posted on May 24, 2020 12:15 AM

Reply

Answer 1

Top-ranking reply

ProustGiulio

Level 10

208,584 points

May 24, 2020 12:48 AM in response to iiliyaa

In such a situation, if you already followed ALL the steps provided in this article:--> Use Apple Pencil with your iPad or iPad Pro - Apple Support since your pencil is still covered by warranty, I would contact Apple Support directly and see if they have a solution to offer:--> Get Support

Regards

Giulio

Reply

Answer 2

iiliyaa Author

Level 1

6 points

May 30, 2020 10:57 PM in response to iiliyaa

Thanks, mate! I wish if it was software issue. It suddenly broke :(

As it stands, I am not sure if I will ever be able to get Apple support before end of the period covered by my warranty. I will check with them.

Reply

Answer 3

iiliyaa Author

Level 1

6 points

Jun 20, 2020 3:49 AM in response to ProustGiulio

I am glad to announce that my pencil started to work again today. I believe it wasn’t hardware issue. It must be software issue since I updated the OS to 13.5.1 couple of days ago.

Reply

Answer 4

ProustGiulio

Level 10

208,584 points

Jun 20, 2020 6:25 AM in response to iiliyaa

Glad you could work it out.

Reply

Answer 5

Jul 15, 2020 4:22 PM in response to iiliyaa

This just happened to me after updating to iOS 13.6. I closed all the apps, powered down and up again. Then, I went into Settings - Bluetooth, and tapped on the pencil. It finally reconnected.

Reply

My Apple Pencil 2nd Generation Stopped Working Suddenly

Similar questions