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User profile for user: rejane1995
rejane1995 Author
User level: Level 1
4 points

Lost Data after restoring and reactivating iphone after erasing it from Find My Iphone

Is there any way we can restore lost data (photos, messages, notes) after it was erased from the devices in Find My iPhone app?


I was exploring the latest update on the said app when I mistakenly erased the iPhone unit from the devices. When tried to reactivate it, the iPhone reset as if it was on a brand new and 1st-time-to-use mode. Then the icloud menu only showed the last back up it had in July 2018 which didn’t cover the latest data it had.


When the unit opened, many photos were gone, no message history which contains important info same with notes.


I really hope you could help me. Those things are important and needed.


Thank you.

Posted on May 24, 2020 1:27 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
417,548 points

Posted on May 24, 2020 1:59 AM

Regarding your data, If…

  1. You have an iCloud or iTunes latest backup, then there is nothing to worry. Restore from it. If not read more...
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
  5. You have not backed up or do not have latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to forgetting the passcode then I am sorry, all your data is lost.


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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
417,548 points

May 24, 2020 1:59 AM in response to rejane1995

Regarding your data, If…

  1. You have an iCloud or iTunes latest backup, then there is nothing to worry. Restore from it. If not read more...
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
  5. You have not backed up or do not have latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to forgetting the passcode then I am sorry, all your data is lost.


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Lost Data after restoring and reactivating iphone after erasing it from Find My Iphone

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