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My MacBook Air got stuck all of a sudden and white screen appeared. Not even one months old.

I was browsing internet and all of a sudden white screen appeared and got stuck. Its not even one months old.

MacBook Air 13", macOS 10.15

Posted on May 24, 2020 4:10 AM

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Question marked as Top-ranking reply

Posted on May 24, 2020 7:16 AM

Were you able to restart it?


Read Log out, sleep, restart, or shut down your Mac - Apple Support. Force your Mac to shut down by pressing and holding its power button until it shuts down. Then, restart it in the usual manner.


If that restart attempt results in a white screen, then continue with If your Mac doesn't turn on. Read and follow each of its steps, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."

1 reply
Question marked as Top-ranking reply

May 24, 2020 7:16 AM in response to VedaAgaswi

Were you able to restart it?


Read Log out, sleep, restart, or shut down your Mac - Apple Support. Force your Mac to shut down by pressing and holding its power button until it shuts down. Then, restart it in the usual manner.


If that restart attempt results in a white screen, then continue with If your Mac doesn't turn on. Read and follow each of its steps, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."

My MacBook Air got stuck all of a sudden and white screen appeared. Not even one months old.

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