My iPhone 11 Max Pro is not working, yesterday the battery died and a black screen came on and then the Apple Logo back and forth. I had tried to charge it and it didn’t work. I changed it overnight and now it just shows the charging logo.

My iPhone stopped working. Is stopped charging and then the Apple logo kept alternating with a black screen. After I charged it all night, the charging logo appears.

iPhone 11 Pro Max

Posted on May 24, 2020 5:24 AM

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Question marked as Top-ranking reply

Posted on May 25, 2020 2:46 PM

Hi iliana81,


Thanks for your post! It looks like your iPhone 11 Pro Max is only loading to an Apple logo. Please follow the steps in the link below for assistance with this issue.


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Let us know what you find out!


Take care!

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My iPhone 11 Max Pro is not working, yesterday the battery died and a black screen came on and then the Apple Logo back and forth. I had tried to charge it and it didn’t work. I changed it overnight and now it just shows the charging logo.

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