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Video Unavailable on AppleTV App on Samsung TV 2019

Recently, I bought two movies from Apple's TV app. When playing it on my Samsung TV, that has the AppleTV app integrated, the movies suddenly stop and the message


"Video Unavailable - This video isn't availalbe to watch. Wait a moment, then try again."



After trying again by exiting the movie and start it again from where I was cut out, the message came on again another two or three times and I had to repeat the process. Finally, I was able to continue watching the movie to its end.


Why is it, that movies I buy can't be played without interruption? Why do I get this message in the middle of watching the movies?

QRQ85_OC,

Posted on May 24, 2020 6:58 AM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2020 12:57 PM

Please give Apple feedback about this issue, if you are confident that you network is fine for other content.

reportaproblem.apple.com

4 replies

Video Unavailable on AppleTV App on Samsung TV 2019

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