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unable to verify account name or password - whenever I try to send mail.


MacBook Pro 15", macOS 10.13

Posted on May 24, 2020 1:39 PM

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Question marked as Best reply

Posted on May 24, 2020 2:08 PM

In a Browser using the same info can you log into your WebMail?


ave you changed your eMail password lately?


Works sometimes even if you haven’t


Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.


Enter the part after the @sign in the search bar.


You may have duplicate or more entries in Keychain Access.


If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.


There''ll be at least 2 entries, maybe more.


The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.


Restart to clear some caches.

1 reply
Question marked as Best reply

May 24, 2020 2:08 PM in response to janfromwigton

In a Browser using the same info can you log into your WebMail?


ave you changed your eMail password lately?


Works sometimes even if you haven’t


Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.


Enter the part after the @sign in the search bar.


You may have duplicate or more entries in Keychain Access.


If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.


There''ll be at least 2 entries, maybe more.


The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.


Restart to clear some caches.

sending mail

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