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User profile for user: BotwoodinCollingwood
BotwoodinCollingwood Author
User level: Level 1
8 points

Apple Watch will not reset to Factory Setting

I follow the process to reset my watch to factory setting (hard tap on power slide to reveal factory reset), but it still goes back to the locked mode "Device locked. Unlock iphone to start using Apple Watch".


I have a new iPhone that shows I am connected to the watch in bluetooth, but the watch app is not paired and I would have to set it up new.


My old phone is back in my work office and cannot get back there to get it due to Covid19. How can I start fresh with my apple watch?

Apple Watch Edition

Posted on May 24, 2020 5:30 PM

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User profile for user: Community User
Community User

Posted on May 25, 2020 8:46 AM

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

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Question marked as Top-ranking reply
User profile for user: Community User
Community User

May 25, 2020 8:46 AM in response to BotwoodinCollingwood

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

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Apple Watch will not reset to Factory Setting

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