Lightning connector shows Current while testing with tester

Question

Level 1

8 points

Lightning connector shows Current while testing with tester

When I use 2 pin charger then there is no current shows by the tester, but when i tried 3 pin different apple charger and check the current in lightning connector it shows the current and I also feel the mild shock when I touch the lightning connector. And If I charged Iphone 8 with three pin apple charger and When I brush my hand against my charging iPhone, I can feel it vibrating slightly. I don't feel this when I just rest my hand on my phone, or when I brush against it when it is not charging. But If I use 2 pin charger then every thing is normal.

why this happened?

iPhone 8, iOS 13

Posted on May 24, 2020 5:49 PM

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Answer 1

rose_10

Community Specialist

May 24, 2020 7:58 PM in response to musharaf55

Thank you for participating in the Apple Support Communities.

I want to make sure you reach the right team for help with your Lightning connector. I recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Contact Apple Support

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Answer 2

musharaf55 Author

Level 1

8 points

May 25, 2020 3:38 PM in response to rose_10

Apple support service center is not available in this region.

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Answer 3

MrHoffman

Level 10

148,611 points

May 25, 2020 4:11 PM in response to musharaf55

By two-pin and three-pin, you’re referring to the electrical socket, to ungrounded and grounded chargers?

Check that the outlet is correctly wired, and correctly grounded. This may involve a licensed electrician.

There can be wiring testers available, though grounding requirements and details vary by local electrical grid.

Apple Stores are not open in some places, while Apple Support is.

If you’re in a country or region without an Apple presence, you’ll probably best be discussing this directly with Apple corporate folks.

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Lightning connector shows Current while testing with tester

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