Contacts problem

Question

Level 1

8 points

Contacts problem

Hi,

When I select the green phone application, the contacts option isn’t available, and the numbers in my call logs aren’t assigned to any names. However, when I select the actual contacts app, the contacts appear. How do I get it back to normal?

Also, when I select snapchat, it says I must turn on the camera in the settings to use it, but I click the settings and can’t see any option for this.

My little cousin has been playing on my phone, was fine last night, woke up this morning to this, not sure if she has turned a few things off in the settings maybe?

Thanks

Tony

iPhone XR, iOS 13

Posted on May 25, 2020 4:54 AM

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Answer 1

SravanKrA

Level 10

431,398 points

May 25, 2020 5:09 AM in response to TDunne92

Contacts Option not available on Phone app. It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images / pictures speak louder than words. (Do not provide any personal credentials, such as email id, apple id, IMEI number, Serial Number, Phone number, if you are sharing a map ensure your location is not identifiable. etc)

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

How many Contacts account (email client server) you have?
What is your default Contacts Account?
Which email account you are using to store Contacts?

See the GIF below for Contacts and Default Account

Delete Snapchat and re-install.

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Answer 2

TDunne92 Author

Level 1

8 points

May 25, 2020 8:35 AM in response to TDunne92

Also as you can see when I click the phone icon. The contacts option isn’t there

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Answer 3

TDunne92 Author

Level 1

8 points

May 25, 2020 8:17 AM in response to SravanKrA

Hi,

Thanks for the response, it seems like I have less options to select when I go to the settings for each app. It won’t let me use the camera option on WhatsApp aswell as snapchat.

Any reason why this would happen?

Thanks

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Contacts problem

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