AndyinWSM Author

Level 1

4 points

Cannot download Garmin or Strava on iphone

I have an iPhone 6+. When I try to download either Strava or Garmin Connect through the App Store, the download cloud icon is greyed out, and download is impossible. I’ve had both apps on the iPhone before but they both stopped loading so I deleted them, wanting to start again. Other apps appear to be available.

iPhone 6 Plus, iOS 11

Posted on May 25, 2020 5:29 AM

Reply

Similar questions

Apps not downloading As of today my iPhone 6+ has stopped downloading any apps, including ones I used last night. It’s say I have to download them from App Store then when I try no go. My Garmin connect isn’t working, my gmail. Nothing
180 1
App not visible in App Store I'm trying to install an App for "Pure Planet" an energy company. Its installed on my iPhone 12 mini and have used on this phone for at least 4 months, but it needs updating. When accessing App Store on my iPhone, the App isn't visible when doing a search. Talking with a few other users, they don't have a problem seeing the App or downloading it. I don't believe I have anything unusual on my iPhone and I believe all settings are standard, so why can't I see the App in the App store?
1499 6
I deleted google maps on my phone and now cannot download it. I deleted google maps on my iphone and now cannot download it. It shows up on my app list in settings but no icon.
3749 3

4 replies

Level 10

102,000 points

May 25, 2020 6:03 AM in response to AndyinWSM

The new strava app is not suitable for older iOS they have been updated for ios12 upwards.

are you still on ios11?

https://support.strava.com/hc/en-us/articles/115000321350-Supported-iOS-versions-and-iPhones?mobile_site=true

Reply

Jun 11, 2020 3:56 PM in response to LD150

I am unable to sync my garmin edge 1030 with my iPhone or mac, although it was working through the end of May

Reply

Jun 11, 2020 3:56 PM in response to Bikeriders

And it also indicates that it is synced, but uno activity is recorded, although it is on my garmin, but not on garmin connect

Reply

Level 10

102,000 points

Jun 12, 2020 2:20 AM in response to Bikeriders

Probably not the same problem as AndyinWSM.

I would factory reset the watch

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot download Garmin or Strava on iphone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up