I have an I phone 5 that i would like to use but it says the password or apple ID is incorrect how can I up clear this ?

I have an I phone 5 that i would like to use but it says the password or apple ID is incorrect how can I up clear this ?

Posted on May 25, 2020 8:52 AM

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Question marked as Top-ranking reply

Posted on May 25, 2020 8:55 AM

Without the correct Apple ID and password, Apple devices are usually useless. The activation lock prevents people from using stolen devices.


If you have the original sales receipt with the phone's serial number and proof that you are the owner, Apple may be able to help directly.


ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5; iPhone 8+, iOS 13.5; TV 4th Gen, tvOS 13.4.5;  HomePods, audioOS 13.4.5 and Airport Express w/ Airplay 2

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Question marked as Top-ranking reply

May 25, 2020 8:55 AM in response to Dennis1947

Without the correct Apple ID and password, Apple devices are usually useless. The activation lock prevents people from using stolen devices.


If you have the original sales receipt with the phone's serial number and proof that you are the owner, Apple may be able to help directly.


ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5; iPhone 8+, iOS 13.5; TV 4th Gen, tvOS 13.4.5;  HomePods, audioOS 13.4.5 and Airport Express w/ Airplay 2

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I have an I phone 5 that i would like to use but it says the password or apple ID is incorrect how can I up clear this ?

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