iPadOS 13.5 Failing to Install on iPad Mini 5

Question

Level 1

8 points

iPadOS 13.5 Failing to Install on iPad Mini 5

Last night, I tried to download iPadOS 13.5, the new version that just came out. However, before going to sleep, I shut my iPad down out of habit and when I turned it on this morning and checked on wether the update had installed, the screen for the software update displayed the infinitely spinning wheel and after a couple of minutes, a pop up that read “Unable to check for update” or something along those lines.

I’ve tried changing wifi networks, (From 5G to 2.4G) connecting to my phone’s personal hotspot and even clearing my iPad’s RAM to no avail.

I have an iPad Mini 5 that is currently running iPadOS 13.4.1.

What can I do to fix this?

iPad mini, iPadOS 13

Posted on May 25, 2020 9:41 AM

Reply

Answer 1

Best reply

ProustGiulio

Level 10

207,965 points

May 25, 2020 9:59 AM in response to _Ben_A

Repeat the process, after checking if the download is already on your device (see section "Remove and download the update again") on this support guide:--> Get help with over-the-air iOS updates – Apple Support

Regards

Giulio

Reply

Answer 2

_Ben_A Author

Level 1

8 points

May 25, 2020 10:11 AM in response to ProustGiulio

Hello,

The update is now showing up but it is stuck in the update requested phase. I have tried to search for the update in the storage before but it has not showed up. Are there any more tips you could give me?

Reply

Answer 3

ProustGiulio

Level 10

207,965 points

May 25, 2020 10:24 AM in response to _Ben_A

You MUST be connected to a reliable and fast Wifi network with internet access.

If you still can't update wirelessly (after following ALL the steps provided in the support article I posted), try updating your iPad connecting it to a computer running iTunes (PC) or iTunes/Finder (Mac).

Regards

Giulio

Reply

iPadOS 13.5 Failing to Install on iPad Mini 5

Similar questions