You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MY AIRPODS SERIAL NUMBER IS 11 CHARACTERS

one of my AirPods the right side is not charging/not working I contacted apple service they asked me the serial number when I gave them they say it supposed to be 12 characters but mine has 11 characters



Posted on May 25, 2020 11:08 AM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2020 11:13 AM

sabir34 wrote:

but mine has 11 characters

It either has 12 characters or it’s not a genuine Apple part.

2 replies

MY AIRPODS SERIAL NUMBER IS 11 CHARACTERS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.