My phone 11 is not turning on. I tried holding on the both side button simultaneously but not working. It's showing as phone is trying to uploading the software. It's almost an hour nothing is coming up. Phone has become hot from back side.

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My phone 11 is not turning on. I tried holding on the both side button simultaneously but not working. It's showing as phone is trying to uploading the software. It's almost an hour nothing is coming up. Phone has become hot from back side.

My iPhone is stuck. It's not turning back on. I pressed the both side button simultaneously but nothing is happening. My turned hot from back side. I plugged it in still nothing is happening. Can you guide me how to fix it please. I can hear Ringing tone as someone is calling but screen is black.

iPhone 11, iOS 13

Posted on May 25, 2020 11:40 AM

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Answer 1

Teddy_B

Community Specialist

May 26, 2020 2:39 PM in response to AyesRehman

Hello AyesRehman.

Welcome to Apple Support Communities. I understand that your iPhone isn’t powering on, but you can hear alerts and sounds. I’m happy to help.

Please follow the steps in the section titled “If you need more help” here: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Let me know if you have any additional questions.

Take care.

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My phone 11 is not turning on. I tried holding on the both side button simultaneously but not working. It's showing as phone is trying to uploading the software. It's almost an hour nothing is coming up. Phone has become hot from back side.

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