I have APPLE.COM/BILL charges on my credit card that I don't recognize. How can I find out what these are for?

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

hello. i have 8 charges on my credit card that i do not know what they are for.

How can i find out

Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.

In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.

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ronda113 wrote:

I have two charges on my account from Apple for apple.com for five something and I’m not sure what they are for and I don’t want to pay them well I’d like to know what they are first

Read this post just up the page from yours.

tt2

See the advice in my post above. Assuming this isn't a phishing exercise then either your Apple ID or bank account/credit card has been compromised and you will need to work with the relevant organization to get things resolved. There is nothing your fellow users here can do to help.

tt2

MikeMiller2021 wrote:

I have several charges on my credit card that I do not recognize. APPLE.COM/BILL 866-712-7753 CA 6.41. I get several of these a month on a credit card ending in ...2401

See this post.

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billgalvin wrote:

i recently had 3 charges in the past week for 40.92 on 3/3 then 40.90 on 3/2, and 29.94 on 3/1 out of my checking account i would like to know what these charges are for..................

See this post.

tt2

wahab231 wrote:

Hello Apple

Apple has charged PKR 6300 from my Bank card i don't recognize why apple deduct this amount. If this deduction for any app purchasing please apply for refund

Thanks

See this post.

tt2

Click here for information. If the article doesn't cover it, use the link in section 5.

(181043)

Can someone help me My account ?I have so much Un recognize charges my credit .

need to dispute this refund back to my Credit card please .

want to change my Apple ID / new password

reference my personal email

Thanks

I have 6 charges on my Oct. credit card. What are they for? I notice on my new Nov. transactions there is another Apple charge. I do not like recurring charges!!! If I can't find out what is going on, I will cancel my credit card.

Well I got my credit card bill from Credit One Bank! There is 3 Transactions 8/17, 8/22,8/27 and then this one on 9/11, payment Debt card Las Vegas and that one is for —49.96 dollars’ But what are the first ones for !?? I never use this card!

There are charges on my credit card I did not authorize I want them removed

September 25, 2020. For 10.62, September 19, for 16.09, September 12, for 1.05 September 12, for10.62, September 8, for 31.89,

September 4, for 19.11 and Oct 3, for 8.49.

I have been subscribing apple apps just for free, sometimes I made mistakes on apps with charges. As soon as I found out

I immediately canceled and deleted the apps that I’m being charge. After I canceled the apps I found out immediately from my checking account, I was charged the whole amount by apple stores. I’m asking you that all the apps that was charged payment without me knowing I ask you to please refund me the money charged from my credit card checking account on all the apps I canceled and deleted. Thank you.

My name is Rodrigo

[Personal Information Edited by Moderator]