Arte_123 Author

Level 1

5 points

Apple ID is Not active

So my father recently borrowed an iPhone from a relative since his old android phone had stopped working. So I made him an Apple id and set it up, worked perfectly fine for a few days but then this happened and Maldives doesn't have any way to contact apple support directly, What can I do?

Posted on May 25, 2020 3:15 PM

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Level 10

685,209 points

May 25, 2020 5:45 PM in response to Arte_123

Have you used the lookup links in the screen shot to make sure the Apple ID and password are correct?

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

You can contact Apple Support using Twitter, but there may be a delay in the response time.

https://twitter.com/AppleSupport

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Apple ID is Not active

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