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Fixing maps

Is there any way to get corrections into Apple Maps? I find errors all the time, sometimes dangerous ones, and while I file corrections through the app, not one of these has been fixed in the last ten years. Does Apple actually fix anything based on user input?


Here, let me show you a problem. Go to maps and search on "mckenzie lake ontario". This should give you a hit on a location in South Algonquin - but maybe it doesn't, who knows, the search is a joke. Note the spelling of "mckenzie" - no "a" in "mc".


If you select that location, you should be centered in the lake in question. Zoom out slightly and look to the northwest for a "town" called Gunters. So first off, there is no town. There never was. It was a stop on the Central Ontario Railway where they loaded iron ore about 100 years ago. No one ever lived there. But there it is on Maps, 50 years after they pulled up the rails and 75 since the mine existed.


Zoom in on Gunters. Note that the road leading into it from the north is called "MacKenzie North Rd.". As one might guess, this is not the correct name for the road. Not only is is spelled wrong, but in fact, that is not "North". This road is called "Mckenzie Lake Road". The road actually called "McKenzie Lake Road North" (note the ordering of the terms) is the one running out to the east, which Maps claims is "Mckenzie Lake Road". It is not. And the equally misspelled "MacKenzie South Rd." leading south from "Gunters" is in fact also part of Mckenzie Lake Road, which one might assume given it's obviously the same freaking road. There is in fact a "Mckenzie Lake Road South", which you can find in Maps labeled "S. Mckenzie Lake Ln", which at least in this case the spelled almost correctly although they still got the ordering wrong and it's a Road not Lane.


Now this is just amusing, right? Sure, try telling that to your 87-year-old dad who's driving there following Siri. But it's actually much worse. Zoom out again and move to the east side of the lake. Zoom in. Do you see all sorts of roads there? None of them exist. If you ask maps for directions from anywhere south of this location to our cottage, it will plot a route in from the east along Madawaska Road via Cross Lake (the lake just east-northeast). If you actually follow these directions, you end up in the parking lot for a boat launch. This has stranded several of our guests miles away.


Worse, Maps will also happily tell you to get to Cross Lake across these same non-existent roads. We've had to pull a Jeep Grand Cherokee out of stream because Google maps - which has the identical set of non-existent roads BTW, guided them through - literally - someone's back yard and into Moore Creek. Yes yes, they were being dumb. But there's lots of dumb people and if this happened in bad weather late in the season they might have been in real trouble.


How do we get this fixed? Is there any mechanism at all?

Posted on May 26, 2020 5:46 AM

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Posted on May 26, 2020 5:50 AM

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Fixing maps

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