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App Store

My phone isn’t letting me download apps it’s asking me to update my payment information to download free apps.

iPhone XR, iOS 13

Posted on May 26, 2020 7:06 AM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2020 7:49 AM

The store requires a payment method that can be correctly charged to access the store services including downloading free apps and updating apps. If it stopped being verified for any reason (usually because it was unable to be charged for something), then it will require re-verification. If you have a pending purchase, it will need to be completed as part of the verification process.


Once the payment method has been correctly verified it can be removed, and it should not ask for it again.

See here to correctly remove the payment method: Change, add, or remove Apple ID payment methods - Apple Support


See here: If your payment method is declined in the App Store or iTunes Store - Apple Support


Note that for verification, Apple may place an authorization hold on it. This hold is reversed shortly after verification is completed.


See here: About payment card authorization holds from the App Store or iTunes Store - Apple Support

1 reply
Question marked as Top-ranking reply

May 26, 2020 7:49 AM in response to anderson954

The store requires a payment method that can be correctly charged to access the store services including downloading free apps and updating apps. If it stopped being verified for any reason (usually because it was unable to be charged for something), then it will require re-verification. If you have a pending purchase, it will need to be completed as part of the verification process.


Once the payment method has been correctly verified it can be removed, and it should not ask for it again.

See here to correctly remove the payment method: Change, add, or remove Apple ID payment methods - Apple Support


See here: If your payment method is declined in the App Store or iTunes Store - Apple Support


Note that for verification, Apple may place an authorization hold on it. This hold is reversed shortly after verification is completed.


See here: About payment card authorization holds from the App Store or iTunes Store - Apple Support

App Store

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