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Can’t download free apps

Every time I try to download a free app it try to get me to update my payment information

Posted on Oct 7, 2022 9:43 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2022 3:03 AM

If you can't make purchases or update / download apps, including free apps, you need to update your payment method or add a new one


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.


1 reply
Question marked as Top-ranking reply

Oct 8, 2022 3:03 AM in response to 1Tinajason

If you can't make purchases or update / download apps, including free apps, you need to update your payment method or add a new one


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.


Can’t download free apps

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