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User profile for user: TSimms69
TSimms69 Author
User level: Level 1
5 points

I checked my payment information and can’t download a free app

i can’t download apps

Posted on May 3, 2022 3:55 AM

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User profile for user: Raicya
Raicya
User level: Level 10
209,001 points

Posted on May 3, 2022 5:58 AM

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


You need to update your payment information.

👉 Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

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User profile for user: Raicya
Raicya
User level: Level 10
209,001 points

May 3, 2022 5:58 AM in response to TSimms69

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


You need to update your payment information.

👉 Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

Reply

I checked my payment information and can’t download a free app

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