You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software update

I am trying to update my mac macOS Mojave 10.15.5 update, its 8.23Gb but when it downloads to 335.6MB it stops and says an error occurred while installing the selected update.. I want your help to finish with this update

iMac with Retina 5K display, macOS 10.14

Posted on May 27, 2020 3:01 AM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2020 3:10 AM

Go to your Applications folder and look for Install macOS Catalina.app, if you find it put it in your

Trash, empty the Trash.

Connect your mac to your outer via cable, restart your mac and try the download again.

3 replies

Software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.