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Only my right Powerbeats Pro can connect. My iPhone picks up the left one but doesn't connect. I think it might have to do with the sensor not working. I've reset them, forgot the device & tried to connect it to another iPhone but same thing happens. I even updated my phone but still the same
Hello jxcksnnn,
Thank you for using Apple Support Communities! I understand that your left Powerbeats Pro will not connect to your iPhone. It sounds like you've already done some great troubleshooting steps to get your Powerbeats Pro connected, and I can help with what to do next.
Let's start by charging both earbuds to at least 40%:
Try to set up the Powerbeats Pro with your iPhone again after:
Set up and use your Powerbeats Pro with an iPhone, Mac, or other device
If both earbuds still aren't pairing, you'll want to contact Apple Support to explore potential service options:
Take care.
Left Powerbeats Pro Isn't Working
