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basharp78 Author

Level 1

9 points

Malfunctioning Screen

My iPhone X has a mind of it's own. It scrolls unexpectedly without be prompted. I won't respond to touch at certain times. It has not been dropped and is not damaged. How do I get this fixed.

iPhone X, iOS 13

Posted on May 27, 2020 6:54 AM

Top-ranking reply

KiltedTim

Level 10

204,820 points

Posted on May 27, 2020 7:06 AM

Make an appointment at the Genius Bar of your local Apple Store when they open, take it to your local Authorized Service Provider, or call Apple Care and arrange for mail in service.

That's a hardware fault.

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Malfunctioning Screen

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