Phone and Messenger Apps Freezing

My Phone and Messenger apps freeze persistently for about a minute on my iPhone X. These are the ONLY apps that have this problem. Appears to mostly be when I am trying to find contacts. For example, I search a contact in the phone app and it freezes for up to several minutes.


I have closed all the apps, restarted, everything but a factory reset. Any suggestions?

iPhone X

Posted on May 27, 2020 7:34 AM

Reply
1 reply

May 27, 2020 7:52 PM in response to overdrive1959

Hi overdrive1959!


I understand that your Phone and Messages apps are freezing up, and I'm happy to help. Please back up your iPhone before proceeding:


How to back up your iPhone, iPad, and iPod touch


Once you have backed up, you can reinstall the iOS software using these instructions:


If you can’t update or restore your iPhone, iPad, or iPod touch


If the issue is still present, try restoring the iPhone to factory settings and setting it up as a new iPhone:


Restore your iPhone, iPad, or iPod to factory settings


If this issue is present after restoring to factory settings, you can contact Apple Support using this link:


Contact Apple Support


Cheers!

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Phone and Messenger Apps Freezing

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