this mouse worked perfectly with my 2015 MacBook pro - it's only 2 months old. will not pair or be recognized by the new 2020 mbp. tried the reset of the bluetooth module. no luck. not sure what to do next ...
MacBook Pro 13″, macOS 10.15
Hello and welcome to Apple Support Communities, LK4628!
I see you're having trouble pairing your mouse to your new MacBook Pro. I'd be happy to provide information to help you address this.
Check to see if you're able to pair it while in safe mode: How to use safe mode on your Mac
If it does pair correctly, restart as normal and check if the mouse remains paired.
Let us know the results.
Have a great day!
Hello and welcome to Apple Support Communities, LK4628!
I see you're having trouble pairing your mouse to your new MacBook Pro. I'd be happy to provide information to help you address this.
Check to see if you're able to pair it while in safe mode: How to use safe mode on your Mac
If it does pair correctly, restart as normal and check if the mouse remains paired.
Let us know the results.
Have a great day!
2020 macbook pro does not pair with bluetooth mouse
