iPad Pro magic keyboard and onscreen keyboard both appearing

Just got my magic keyboard - it’s typing but the onscreen keyboard keeps popping up even when I’m using it. Also It’s not showing up in General settings to even adjust the brightness. It’s weird that it works but it’s not showing up anywhere to adjust

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on May 27, 2020 1:30 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on May 27, 2020 1:43 PM

You might need to disconnect it and restart the iPad.


https://support.apple.com/en-us/HT205237


Similar questions

4 replies
Sort By: 

May 27, 2020 2:48 PM in response to BaronThompson

Baron, I just wanted to respond because I think I may have misunderstood your advice. I did reset my device several times but just the SOFT reset. When I did the "reset all settings" in the general settings (1st option) that did work! So thanks so much for your help - it was the thing that worked.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad Pro magic keyboard and onscreen keyboard both appearing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.