I can't get into my Apple ID, as it asks for a Recovery Key, which I do not know or have. It is not listed in the Security section of the Apple ID webpage either. It has basically rendered my iPad worthless, so please advise.
Thanks.
Jeffshawd@msn.com
Recovery Key is part of the old two-step verification method.
Two-step verification for Apple ID - Apple Support
Very likely, you have since moved on to the more recent, more robust two-factor authentication.
Get a verification code and sign in with two-factor authentication - Apple Support
In such a situation, contact Apple Support and explain your problem. Use this link:--> Contact Apple for help with Apple ID account security - Apple Support
Regards
Giulio
It doesn't allow me to use two-factor authentication. The Recovery Key screen pops up after I enter my password.
Need recovery key for first gen iPad
