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javersargho Author

Level 1

8 points

About AirPods Pro Rattling Effect whole ANC is on

Hello,

This is Javers. I’ve been using AirPods Pro from December, 2019 which I bought from Australia. I’m a Bangladeshi citizen. The AirPods was brought to me by a senior of mine from my university who lived in Australia and came to Bangladesh for his yearly visit. I faced a bit of rattling effect on my AirPods Pro (both AirPods but Right one had more rattling effect than the left one) whenever ANC/Transparency mode was on. I mean whenever the AirPods was in my ear and I’m not even listening to anything, I moved my head there was this weird rattling noise, if I was talking to someone the noise was there even when I was listening to music from YouTube or Apple Music I heard the noise whenever there was bass. I searched for it and found out that a lot of people had the same issue and calling Apple support. Apple actually responded with a replacement AirPod while taking back the old defective one in return. But as I’m living in Bangladesh, I couldn’t do so. Is there any way that Apple can help me with this? I mean if I send this AirPods back to Australia, and return them to Apple will they replace that?

[Personal Information Edited by Moderator]

Posted on May 27, 2020 9:34 PM