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Level 1

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No Update Available

When I check software update, no updates are available. When I try to manually install the new OS trough the featured store, an error message pop up telling me to try again without actually telling me whats wrong. I've tried solutions in a number of sites telling me to create store account, login, etc etc but nothing works. I also dare to bet that the answer you're about to write is about a standard how-tos that I have tried and didn't work. I wouldnt want to try a clean install, because I have little to no experience with a mac (First mac in fact) and afraid of accidentally breaking it.

I have an old Macbook given to me by my boss, its Macbook Pro 10,1 (retina, Mid 2012) 2.7 GHz Intel i7 running OS X 10.9.5. A number of sites shows that this version of mac is compatible with the newer version of OS. But nevertheless I cant seem to get it upgraded.

Would you care to explain whats wrong, and kindly guide me to update ?

Thank you for your time, have a nice day.

MacBook

Posted on May 27, 2020 9:42 PM

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Answer 1

Top-ranking reply

Barney-15E

Level 10

122,144 points

May 28, 2020 4:11 AM in response to Hapertio

One thing is you need to upgrade to El Capitan, first. How to upgrade to OS X El Capitan - Apple Support

You can't go straight from 10.9 to 10.15.

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Answer 2

Eau Rouge

Level 8

42,656 points

May 28, 2020 4:26 AM in response to Hapertio

As Barney-15E points out you need to upgrade your mac to El Capitan first.

Follow the link in the blue text.

And read these instructions for creating the Install OS X El Capitan.app you need for installing El Capitan.

When you open the link,

Go to Section 4 and click on Download OS X El Capitan.

This downloads InstallMacOSX.dmg to your Downloads folder.

When downloaded double click to open to InstallMacOSX.pkg, double-click on

that and an installation window will open, this does not install El Capitan

but converts the .pkg to the Install OS X El Capitan.app which you will find in

your Applications folder, it should be 6.2GBs in size.

If the installation window asks which disk you want to install to, you must pick

the disk that you are booted to at the time. Not any internal or external disk that

you want to eventually install El Capitan on, that is for later.

To start the installation of El Capitan double click on the Install OS X El Capitan.app.

The copy of the install app self deletes after installing El Capitan, so make sure you keep a copy of the InstallMacOSX.dmg

if you need it in future, or you could just make a copy of the Install OS X El Capitan.app prior to installing and moving it to

an external drive for safe keeping.

It is also possible to create a bootable USB installer disk, using the Install OS X El Capitan.app

in the Applications folder, and the createinstallmedia command in the Terminal app.

Read the instructions here,

How to create a bootable installer for macOS – Apple Support

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Answer 3

Hapertio Author

Level 1

8 points

Jun 1, 2020 12:44 AM in response to Barney-15E

Thank you, this is what I've been looking for honestly.

I was thinking that maybe i need a 'checkpoint' before actually jumping to 10.15 but every other places i've looked at doesn't mention anything about this. I also have been looking around older updates to try installing, but it seems the search engine thought the keyword 'older' means the newest - as most points to the appstore's 10.15.

I applaud you sir, for not only did you give satisfactory answer but also provided a link to follow up.

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