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Why does my IPhone 8 Plus automatically delete emails? How to set it to stop it?

Why does my IPhone 8 Plus automatically delete emails? How to set it to stop it?My IPhone is IOS 13.4.1 .

iPhone 8 Plus, iOS 13

Posted on May 27, 2020 11:08 PM

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Question marked as Top-ranking reply

Posted on May 27, 2020 11:55 PM

iPhones or for that matter no phone deletes anything automatically.


Take a look at your settings on Keep


Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


Meanwhile look at the settings on Mail Days to sync


On the iPhone there is an option called "Mail Days To Sync." / "Remove After" This option allows you to save space on your iPhone by telling the server to stop pushing emails to your phone. There are several options to select: "No Limit" -- This option will send all the emails in your inbox and folders to your iPhone


Most mails will follow this sequence

Settings > Password & Accounts > iCloud > Mail (Scroll Down) > Advanced > Remove [Select from the options]

Settings > Password & Accounts > AOL > Account > Advanced > Remove [Select from the options]

Settings > Password & Accounts > Yahoo > Account > Advanced > Remove [Select from the options]


Except for Outlook

Settings > Password & Accounts > Outlook > Mail Days to Sync [Select from the options]

5 replies
Question marked as Top-ranking reply

May 27, 2020 11:55 PM in response to guangning85

iPhones or for that matter no phone deletes anything automatically.


Take a look at your settings on Keep


Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


Meanwhile look at the settings on Mail Days to sync


On the iPhone there is an option called "Mail Days To Sync." / "Remove After" This option allows you to save space on your iPhone by telling the server to stop pushing emails to your phone. There are several options to select: "No Limit" -- This option will send all the emails in your inbox and folders to your iPhone


Most mails will follow this sequence

Settings > Password & Accounts > iCloud > Mail (Scroll Down) > Advanced > Remove [Select from the options]

Settings > Password & Accounts > AOL > Account > Advanced > Remove [Select from the options]

Settings > Password & Accounts > Yahoo > Account > Advanced > Remove [Select from the options]


Except for Outlook

Settings > Password & Accounts > Outlook > Mail Days to Sync [Select from the options]

Jul 1, 2020 9:32 AM in response to Tommy635

Step by step:

  • Open the Settings by tapping on the Settings icon
  • Scroll to Passwords & Accounts and tap on it
  • Tap on the name of the account that you want to change
  • Tap on Account at the top of the page (where your email address is)
  • For almost any type of account tap on Advanced
  • Tap on Remove and change the setting
  • For MS Exchange don’t tap on Account at the top, just tap Mail Days to Save

Why does my IPhone 8 Plus automatically delete emails? How to set it to stop it?

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