You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
i have a macbook air and have just bought a wireless keyboard. The keyboard is picked up by the bluetooth and recognised, however when asked to enter the passkey, it does not seem to work apart from the enter key - am i missing something here?
Have you determined that because you could not visually confirm that the passkey was entered? Generally, or at least when I pair my bluetooth keyboard, I do not actually see the passkey being entered as I press the numerical keys. I press the numbers and it is then paired.
Do you get a window or a section to enter the passkey? If not then that is normal as well. Enter the numbers even you do not see them being typed.
By the way, which bluetooth keyboard are you attempting to pair?
Axel F.
Have you determined that because you could not visually confirm that the passkey was entered? Generally, or at least when I pair my bluetooth keyboard, I do not actually see the passkey being entered as I press the numerical keys. I press the numbers and it is then paired.
Do you get a window or a section to enter the passkey? If not then that is normal as well. Enter the numbers even you do not see them being typed.
By the way, which bluetooth keyboard are you attempting to pair?
Axel F.
thanks Axel - yes, entered the passkey but was not recognised - it seems there was a problem with the wireless keyboard (2 batteries, model 2009), as the caps lock key was always on. Phoned apple support in the end and got to the bottom of it...
Glad you got it all worked out.
Axel F.
connecting wireless keyboard to macbook air - the only key working is enter
