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iphone 11 pm problems

Last night my iphone 11 pro max “froze” on an open app. I am unable to go home but I can turn the phone on and off and unlock it back to this page. I have tried a force shut down with the volume and power button but it is not working. I have also tried opening apps from notifications but no luck. I am able to access the camera from the lock screen but if I swipe up to go home I’m simply taken back to the lock screen. What do I do?

iPhone 11 Pro Max, iOS 13

Posted on May 28, 2020 7:54 AM

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Posted on May 28, 2020 8:07 AM

See this for a phone that is frozen. If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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iphone 11 pm problems

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