apple mail gmail account error

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Level 1

5 points

apple mail gmail account error

I get the following error message randomly on both iPads when accessing Apple mail. The message only stays a few second and you cannot access “detail’. Help...it’s driving me crazy!

iPad Pro 12.9-inch Wi-Fi

Posted on May 28, 2020 12:42 PM

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Answer 1

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sberman

Level 10

265,137 points

May 28, 2020 2:28 PM in response to matchstick50

OK.

I suggest the following then:

Go to Settings > Passwords & Accounts > Gmail and choose “Delete Account”
Then go to Settings > Passwords & Accounts > Add Account and choose “Google”

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Answer 2

matchstick50 Author

Level 1

5 points

May 28, 2020 2:18 PM in response to sberman

Thank you so much for trying to help me. I followed your excellent instructions. While the username and password says optional, it is a lighter gray and won’t allow me to enter. See pic

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Answer 3

sberman

Level 10

265,137 points

May 28, 2020 12:56 PM in response to matchstick50

Go to:

Settings > Passwords & Accounts > Gmail > Account > Gmail SMTP Server > Gmail SMTP Server (again)

... and enter your Gmail username and password.

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apple mail gmail account error

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