The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I get the following error message randomly on both iPads when accessing Apple mail. The message only stays a few second and you cannot access “detail’. Help...it’s driving me crazy!
iPad Pro 12.9-inch Wi-Fi
OK.
I suggest the following then:
Go to:
Settings > Passwords & Accounts > Gmail > Account > Gmail SMTP Server > Gmail SMTP Server (again)
... and enter your Gmail username and password.
Thank you so much for trying to help me. I followed your excellent instructions. While the username and password says optional, it is a lighter gray and won’t allow me to enter. See pic
apple mail gmail account error
