I bought a second hand ipod touch and its requesting the previous apple id

I bought a second hand ipod touch and its requesting the previous apple id how can i unlock it ? Please help

Posted on May 29, 2020 10:35 AM

Reply

Top-ranking reply

Level 10

199,086 points

Posted on May 29, 2020 11:05 AM

Turn off Activation Lock - Apple Support

contact the person you bought it from.

View in context

Similar questions

Apple ID lock issue I just bought an Ipod Touch 5th generation and it is Apple ID locked. I do not have the contact of the original owner or the receipt it came with. Is there any way to bypass or add my apple id to this product?
569 2
Apple iPod touch 6 generation I have a question, I bought second hand an Apple iPod 6 generation off an app called Mercari but the iPod has activation lock on it, I called Apple and they told me I needed their original purchase information and where they might have purchased it, I asked them but they don’t know, how do I go about getting the old Apple ID off the iPod so I can start using it?! Frustrated! thank you in advance! Michelle
310 1
iPod 5 activation lock is asking for my old Apple ID Dear community! Recently I changed my Apple ID. For some reason I ended up in the activation lock screen on my iPod 5th generation (2014). It is asking for the Apple ID that I used to set up the iPod, which I do not have anymore. Does anybody know how to update it? Thanks in advance. Cris [Re-Titled by Moderator]
560 1

1 reply

Top-ranking reply

Level 10

199,086 points

May 29, 2020 11:05 AM in response to Community User

Turn off Activation Lock - Apple Support

contact the person you bought it from.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I bought a second hand ipod touch and its requesting the previous apple id

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up