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Hello I want to refund about apple TV subscribe fee which is I didn't buy

This is my invoce and please I want to refund



[Image Edited by Moderator to Remove Personal Information]

Posted on May 30, 2020 12:32 AM

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Question marked as Top-ranking reply

Posted on May 30, 2020 1:35 AM

Some of the formatting details look odd to me, as they differ from my invoice messages. Do verify if the message is legitimate.

Real invoices should also be reflected in the purchase history, including subscription fees. Real subscriptions will be listed in your subscriptions overview.

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

See your purchase history for the App Store or iTunes Store - Apple Support

See or cancel your subscriptions - Apple Support


Are you on a Family Sharing plan with purchase sharing, and are you the organizer? Then someone in your group may have started a subscription. The Apple TV+ subscription starts with a 7 day free trial, so the subscription would have started around 22-05-2020, if this is the first invoice.


If none of the above applies, and you still want request a refund, then fill out the forms: Request a refund for apps or content that you bought from Apple - Apple Support

7 replies
Question marked as Top-ranking reply

May 30, 2020 1:35 AM in response to Frankhn

Some of the formatting details look odd to me, as they differ from my invoice messages. Do verify if the message is legitimate.

Real invoices should also be reflected in the purchase history, including subscription fees. Real subscriptions will be listed in your subscriptions overview.

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

See your purchase history for the App Store or iTunes Store - Apple Support

See or cancel your subscriptions - Apple Support


Are you on a Family Sharing plan with purchase sharing, and are you the organizer? Then someone in your group may have started a subscription. The Apple TV+ subscription starts with a 7 day free trial, so the subscription would have started around 22-05-2020, if this is the first invoice.


If none of the above applies, and you still want request a refund, then fill out the forms: Request a refund for apps or content that you bought from Apple - Apple Support

May 30, 2020 2:07 AM in response to Frankhn

If the invoice is not real, then the subscription is not real, and then there is nothing to refund.

It might be a ‘phishing’ attempt, where scammers hope that you click one of the links in the message and fill in your credentials on a look-a-like website.


If you need assistance from Apple Support, then see

Get support - Apple Support

or Contact Apple for support and service - Apple Support

The staff can look into your account details, if needed.

Hello I want to refund about apple TV subscribe fee which is I didn't buy

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