You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

documents showing as OUT OF SPACE

My MacBook Air has internal storage available of 44GB of 121gb and iCloud storage 3gb is available of 5 gb, still my documents are showing to be running out of space, why? Also, I want to know why documents are getting saved in iCloud storage when good amount of internal storage is there?

MacBook Air

Posted on May 30, 2020 1:10 AM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2020 3:40 AM

Hello Priyanka,


Note that iCloud (iCloud Drive) is a synch service and not an extension or addition of storage space to your MacBook or an iPhone for example. Its purpose is to keep your documents available and synced to all your eligible devices. For example, you have 5GB of iCloud space available however the total amount of documents, photos etc on your Mac (and other devices using the same Apple ID) may exceed that space. Which error messages are you getting exactly? Please provide more details so that we can try and explain further.

Here is more information on iCloud Drive Set up iCloud Drive.


Axel F.

1 reply
Question marked as Top-ranking reply

May 30, 2020 3:40 AM in response to priyanka217

Hello Priyanka,


Note that iCloud (iCloud Drive) is a synch service and not an extension or addition of storage space to your MacBook or an iPhone for example. Its purpose is to keep your documents available and synced to all your eligible devices. For example, you have 5GB of iCloud space available however the total amount of documents, photos etc on your Mac (and other devices using the same Apple ID) may exceed that space. Which error messages are you getting exactly? Please provide more details so that we can try and explain further.

Here is more information on iCloud Drive Set up iCloud Drive.


Axel F.

documents showing as OUT OF SPACE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.