xr battery heating

My wife and I both purchased our iPhone XR’s on the same day same time. My phone has very little to almost no issues at all which I admit is a first as two previous phones purchased from the same apple store were defective. Anyway the issue is that her phone is heating up while charging and mine doesn’t I would say that it has a battery issue and I also say this as I’m a PUBG mobile player which I can tell you is a battery killer but my phone never get even remotely warm. Any advice would be appreciated

Posted on May 30, 2020 5:25 AM

Reply
1 reply

May 30, 2020 6:49 AM in response to Unicorn1123

It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

xr battery heating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.