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Weird message

Hi!! Today i changed my iphone xs for the 11 and since then every so often I get messages from “me” that says in English “text to 911 is not available-use another method to contact 911” and then another in spanish that says “ tu mensaje al (and a number) no fue entregado. Por favor intentalo enviarlo mas tarde. “ and i never tried to contact to any of them.

iPhone 11, iOS 13

Posted on May 31, 2020 8:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2020 1:10 PM

Hello samira_c,


Thank you for contacting Apple Support Community! I see you are having an issue with receiving text message alert that you cannot text 911.


This issue is related with the feature Text 911 on iPhone or Apple Watch, if you are traveling with your iPhone to areas where this feature is not supported this alert messages comes up with different emergency resources.


If this alert keeps showing up while you are not traveling you can contact your carrier and check your account status with them to see why you keep getting this alerts.


Take Care!

3 replies
Question marked as Top-ranking reply

Jun 2, 2020 1:10 PM in response to samira_c

Hello samira_c,


Thank you for contacting Apple Support Community! I see you are having an issue with receiving text message alert that you cannot text 911.


This issue is related with the feature Text 911 on iPhone or Apple Watch, if you are traveling with your iPhone to areas where this feature is not supported this alert messages comes up with different emergency resources.


If this alert keeps showing up while you are not traveling you can contact your carrier and check your account status with them to see why you keep getting this alerts.


Take Care!

Weird message

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