Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: jansonrealtor
jansonrealtor Author
User level: Level 1
17 points

iPad battery drained out and not charging up with blank screen or blinking red battery symbol (RESOLVED)


2018 iPad 12.9" battery drained out and could not be charged up with a red battery symbol flashing or just a blank screen when plugged into a charger. Took me a day to resolve the issue and just wanted to share to the apple communities out there to save you some time.


If you are facing this issue, simply follow the steps below for a hard reset for iPad without the previous model of having the 'Home' button:


1) Plugged iPad into your wall socket or computer (I did it with my iMac usb-c to usb-c on my iPad)

  • To know that your iPad is plugged in properly, simply press the power or volume button. A red battery symbol should appear


Followed by a hard reset:

2) click on volume up

3) click volume down

4) then hold on your power button for at least 30 secs


The apple symbol will appear. Unlock your iPad and keep it charged up until 100%. Restart your iPad by switching it off for a while and switch it back on. Cheers!


Yours truly,

Jansonrealtor

iMac Line (2012 and Later)

Posted on May 31, 2020 11:58 PM

Reply
Question marked as Top-ranking reply
User profile for user: jansonrealtor
jansonrealtor Author
User level: Level 1
17 points

Posted on Jul 1, 2020 12:19 AM

I used the apple supplied USB-C to USB-C charging cable, connecting my iPad 2018 12.9" to my iMac. I tried using a non apple cable initially and it did not work. Might be because of the different watts. The original cable that came in the box is an 18W charging cable. Hope this helps


Kind Regards,

jansonrealtor

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: jansonrealtor
jansonrealtor Author
User level: Level 1
17 points

Jul 1, 2020 12:19 AM in response to martinv3

I used the apple supplied USB-C to USB-C charging cable, connecting my iPad 2018 12.9" to my iMac. I tried using a non apple cable initially and it did not work. Might be because of the different watts. The original cable that came in the box is an 18W charging cable. Hope this helps


Kind Regards,

jansonrealtor

Reply
User profile for user: martinv3
martinv3
User level: Level 1
4 points

Jun 30, 2020 11:17 PM in response to jansonrealtor

Hi jansonrealtor


Thanks for posting this. I'm having the same problem with my 11" iPad Pro (2018). I tried the step you mentioned, but it did not work. Were you using the charger that came with the device? I'm using one which I got with my Pixel 2 as the one that came with the iPad Pro stopped working last year. I'm thinking of going and purchasing a Apple charger or a certified Anker one, if that's what causing the problem.

Reply

iPad battery drained out and not charging up with blank screen or blinking red battery symbol (RESOLVED)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up