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on some phone calls the other person claims that they can’t hear me and it sound like it is a bad line

i recently got a new phone upgrading from a 6s to a 7plus, on my old phone there wasn’t an issue but now when i call people or receive a call they say that i sound quite glitchy and that they can’t really hear me. what should i do?

iPhone 7 Plus, iOS 13

Posted on Jun 1, 2020 5:49 AM

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Question marked as Best reply

Posted on Jun 1, 2020 6:09 AM

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

1 reply
Question marked as Best reply

Jun 1, 2020 6:09 AM in response to bea202

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

on some phone calls the other person claims that they can’t hear me and it sound like it is a bad line

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