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Unresponsive Screen and Buttons (iPhone XS MAX)

This morning when I woke up with my alarm. My phone, iPhone XS Max, is not responsive at all. The screen is not working. I immediately try to reboot it. Then nothing happened, then I realize my buttons (both battery and volume up and down buttons) are not working as well. You can still click on it, but nothing will happen. Does anyone know what I could do to fix?

iPhone XS Max, iOS 13

Posted on Jun 1, 2020 9:12 AM

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Question marked as Apple recommended

Try to force a restart:


Force restart iPhone - Apple Support


If that doesn't work, try the instructions here:


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Posted on Jun 1, 2020 9:21 AM

1 reply

Unresponsive Screen and Buttons (iPhone XS MAX)

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